Customer Service

Should you require information or help, please contact us by email or by phone and we will be happy to assist you.

SHIPPING TIMES AND COSTS
  • Complimentary ground shipping within 12 to 28 business days
  • In-store collection available within 12 to 28 business days
  • Express delivery options also available
  • See the delivery FAQs for details on shipping methods, costs and delivery times
PAYMENT METHODS

Crafty Trends accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
  • Shella features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
EXCHANGES, RETURNS AND REFUNDS

Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

Someone purchased a19 minutes ago from New York, NY
Someone purchased a5 minutes ago from New York, USA
Someone purchased a6 minutes ago from Moscow, Russian
Someone purchased a7 minutes ago from London, Great Britain
Someone purchased a9 minutes ago from Berlin, Germany
Someone purchased a11 minutes ago from Madrid, Spain
Someone purchased a12 minutes ago from Rome, GA
Someone purchased a14 minutes ago from New York, NY
Someone purchased a15 minutes ago from New York, USA
Someone purchased a16 minutes ago from Moscow, Russian
Someone purchased a18 minutes ago from Amsterdam, Netherlands
Someone purchased a19 minutes ago from Berlin, Germany

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